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FAQ

  • Processing Time
    Orders are typically processed within 1-2 business days of receipt. During peak periods or holidays, processing times may be slightly longer.
  • Shipping Policy
    At Safety Always LLC, we strive to ensure that all of our customers receive their orders in a timely and efficient manner. We offer a variety of shipping options to fit your needs, and we work with reputable carriers to ensure that your order is delivered safely and securely.
  • Shipping Delays
    While we do our best to ensure timely delivery, we cannot guarantee delivery times, as shipping delays may occur due to unforeseen circumstances such as weather or carrier delays. We appreciate your patience and understanding in these situations.
  • Shipping Address
    Please ensure that the shipping address you provide is accurate and complete. We cannot be held responsible for orders that are delivered to the wrong address due to inaccurate or incomplete shipping information.
  • Delivery Times
    Delivery times will depend on the shipping method selected and the destination. Estimated delivery times will be provided at checkout, and we will send you a tracking number once your order has shipped, so you can track its progress.
  • Order Tracking
    Once your order has shipped, we will send you a tracking number via email, so you can track its progress. You can also log into your account on our website to view your order status and tracking information.
  • International Shipping
    At this time, we only offer shipping within the United States. We apologize for any inconvenience.
  • Shipping Options
    We offer several shipping options to choose from at checkout, including standard ground shipping, expedited shipping, and overnight shipping. Shipping costs will vary depending on the shipping method selected and the destination.
  • Exchanges
    Exchanges will be processed as a new order and are subject to availability. If the product requested for exchange is not available, we will issue a refund in the original form of payment.
  • Damaged or Defective Products
    If you receive a damaged or defective product, please contact us within 7 days of receipt, and we will gladly exchange it for a new product or issue a refund. We may request photos of the damaged or defective product before issuing a refund or exchange.
  • Final Sale:
    Certain products may be marked as final sale and are non-returnable. These products will be clearly marked on the product page at the time of purchase.
  • Refunds
    Refunds will be issued in the original form of payment, once we receive the returned product and confirm that it meets our return policy requirements. Refunds may take up to 7-15 business days to process.
  • Return and Exchange Policy
    At Safety Always LLC, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please contact us within 7 days of receipt to discuss your concerns.
  • Limitations on Returns
    Due to the nature of our products, we are unable to accept returns on any opened or used products. In order to receive a refund or exchange, the product must be unopened, unused, and in its original packaging. We reserve the right to refuse returns on any products that have been opened or used.
  • Shipping Costs
    If a return or exchange is approved, the customer is responsible for all shipping costs associated with the return or exchange, including any applicable taxes or fees.
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